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“...many of our customers are also persons with disabilities, so having employees with disabilities really helps you understand and serve your customers even better.” 
Michele Mawhinney
Vancouver International Airport Authority

Welcoming Customers with Disabilities

A company which understands the impact of disability on their customers will reach a wider market.

 

Designing products, services and premises in partnership with disabled people helps to ensure that everyone – including older people and parents with children – can access them more easily.

 

Persons with disabilities want the products and services that are available to all customers, therefore creating an accessible and welcoming service will help ensure you are the provider of choice.